Programs & Services

Utility Relief Program

Our community liaisons and trained volunteers are available to help you access to the appropriate programs, agencies and services.

Utility Relief Program


To be eligible for the Utility Relief Program, you must:

  • Have lived in St. Albert a minimum of six months with a fixed address and you must be the home owner or lease holder

We’re pleased to help residents apply for a utility relief subsidy. The Utility Relief Program is funded by the City of St. Albert and administered by the St. Albert Community Village on behalf of the City.

The Utility Relief Program is a one-time subsidy, credited directly to your utility account or deposited directly to your bank account. The amount of the subsidy depends on your household type and does not affect those on income support.

2024 Applications must be received by the St Albert Community Village no later than December 2, 2024.

In Addition, Your household’s total annual income must be at or under the Core Needs Income Threshold (CNIT):

Family Status CNIT Household Threshold - 2023
Individual with no dependents $37,000
Couple with no dependents $44,000
Couple/Individual with 1 dependent $54,000
Couple/Individual with 2 dependents $67,000
Couple/Individual with 3 dependents $71,500

Note: All Members of your household must be Canadian citizens or permanent residents. Households with family members under private sponsorship agreements are not eligible while the sponsorship agreement is in force.

How to Apply:

Please follow these steps:

1. Confirm your eligibility.

Please refer to the section above located on this page

2. Complete the application form

2024 St Albert Relief Program Application form (PDF)

3. Attach supporting documents

St. Albert Utility Relief Program Application Document Checklist (PDF)
Note: Processing time may be delayed if your application is incomplete. Incomplete applications will be held for 30 days to allow time to gather missing material.
After 30 days, you will need to submit a new application, with new supporting documents. Therefore, before submitting your application, review the document checklist to ensure that all required paperwork is included.

4. Submit your application.

Once you complete your application, you may send it in to the following address:

St. Albert Food Bank and Community Village

Utility Coordinator
St. Albert Food Bank and Community Village
30, 50 Bellerose Drive
St. Albert, AB T8N 3L5

You’ll be notified by phone or email once your application has been reviewed.

For more information check out the Frequently Asked Questions or contact: